Got a question?

Frequently Asked Questions

How can we help?

FAQs

Ordering

When can I expect my order to arrive?

Each one of our fine art prints takes approximately 5-7 business days to print, frame and ship. Once shipped, you’ll receive a FedEx tracking number from us so you can keep an eye on things. Most orders take 3-5 days in transit.

Can I change my order?

All order changes must be made within 24 hours of the original purchase. We custom print and frame each piece just for you so are unable to make adjustments once we begin the framing process.

Artwork

Do you sell prints only?

No, at the moment we are not selling unframed prints.

Do you use any acrylic or glass for your framed art?

We use a thick layer of UV blocking ink for all of our fine art prints. We do not however, use acrylic or glass in our frames as we are committed to being as responsibly sustainable as possible. Meaning that we try our hardest to leave as little of a footprint as possible in terms of creating waste, therefore we bulit a product that is without this extra layer of plastic.

Artists

I am a photographer who wants to work with you, who can I speak to?

We are continuously searching for new talent. Please reach out to jemina@scandi-collective.com with a pdf of five image selects from your portfolio that you consider suitable additions to our collection for our consideration.

Get in touch

Have questions about your order, or a general enquiry?